Service and/or guide animals are permitted at all times. Non service animals are not permitted in the facility except as part of an exhibit, activity, or performance requiring their use. Prior approval is required by the Event Manager.

Swank Audio Visuals is the preferred provider of A/V equipment and services for the Palm Springs Convention Center. Please contact a Swank representative to discuss your audio visual needs at 760-322-8455. Swank AV Order Form 

Helium, balloons, confetti and glitter are strictly prohibited. Balloons may be used for display purposes with prior approval. Any loose balloons will be subject to a per balloon retrieval fee. Adhesive backed decals may not be distributed or used within the facility.

No one under the age of 16 is permitted in the exhibit halls or on the loading dock during load in/load out hours.

Decorations, signage, banners, etc, MAY NOT be taped, nailed, or otherwise attached to any ceiling, window, painted surface or wall of the facility. The location and method of installation of special decor or signage requires prior approval from the Event Manager.

Decorative items such as props, table coverings, drapes, must be flame retardant, meet fire code regulations, be approved in advance as part of the floor plan and have the required fire certifications. Decorations, banners and similar displays may not be fastened to ceilings, painted surfaces, columns or wood doors. Decorations and banners may be fastened to fabric walls with velcro only.

Drapes, curtains, table coverings and skirts, carpet or any materials used in exhibits or as props, must be flame retardant and be accompanied by a Fire Certificate of Flame Resistance. All such materials are subject to inspection and onsite testing by the Fire Marshal. Fire fighting equipment, fire extinguishers, fire hose cabinets, exits and/or exit signage may not be hidden or obstructed. All other City of Palm Springs Fire Regulations  must be adhered to.

All food, alcoholic and non-alcoholic beverages, and concessions services are operated and controlled by the Palm Springs Convention Center. Savoury's provides exclusive food and beverage service for the Palm Springs Convention Center. You may order food and beverage for your booth by contacting Savoury's (Catering Menu ) at 760-322-8432. Exhibitors who wish to exhibit/distribute sample food or beverage items must contact Savoury's for prior authorization.
Outside food or beverage is not permitted at any time.

Internet and telecommunications services are provided exclusively by Swank Audio Visuals at the Palm Springs Convention Center. Services should be requested in advance by completing the Exhibitor Telecommunications form(s)  within the designated time window. Services may be requested onsite, but availability cannot be guaranteed. Payment is required prior to installation.

Exhibitors may load in/load out of the facility through designated loading dock areas only. The lobbies are not to be utilized for this purpose. Please verify load in/load out times prior to your arrival through the Exhibitor Services Contractor.
The Palm Springs Convention Center does not provide lifts, carts, or other equipment for public use. Hallways and doors may not be blocked with freight, equipment, display material, etc. at any time by order of the Fire Marshal.

Parking in loading dock areas except for load in/load out, is prohibited. The dock marshal will direct exhibitors and control the flow of vehicles in all dock areas and driveways. Vehicles in violation of this policy will be towed at the owner's expense.

The Palm Springs Convention Center has a primary lot located to the north of the facility and a secondary lot southwest of the facility. Parking for the disabled is available in both parking areas. Drop off areas are also located on Avenida Caballeros on the east side of the facility, and Alvarado Road on the west. The main lobby is located on the west end of the facility. A map is provided for your reference.

The City of Palm Springs requires a temporary business license for the general sale of any merchandise at the facility. Please contact the City of Palm Springs at least 14 days in advance for issuance at 760-323-8256 or in person at 3200 East Tahquitz Canyon Way, Palm Springs, CA 92263. Please complete the Temporary Business Permit  form prior to contacting the City.

Please follow the instructions regarding shipping as stated in your exhibitor kit. Due to space limitations the Palm Springs Convention Center cannot not accept advance exhibitor freight. If you find the need to ship directly to the Palm Springs Convention Center, your freight must be addressed to the Exhibitor Services Contractor. The freight must not arrive prior to the occupancy date or said freight will be refused. Please make prior arrangements through the Exhibitor Services Contractor for shipping your freight from the Convention Center. Freight remaining on the show floor will be shipped through the Exhibitor Services Contractor's carrier of choice, as they are required to clear the exhibit hall by contracted time.

Palm Springs Convention Center staff and Engineers are permitted to utilize, and have access to, utility floor boxes. Exhibitors are not permitted to access water from restroom faucets or janitorial closets for exhibit purposes. Special arrangements may be made by contacting the Exhibit Service Contractor.

The City of Palm Springs Fire Regulations  requires any vehicle displayed inside the facility to meet the following criteria:

• Batteries shall be disconnected in an approved manner
• Vehicles or equipment shall not be fueled or defueled within the building or on the surrounding property
• Fuel in the fuel tank shall not exceed one-quarter of the tank capacity or five gallons, whichever is less.
• Fuel systems shall be inspected for leaks
• Fuel tank openings shall be locked and sealed to prevent the escape of vapors
• The location of vehicles or equipment shall not obstruct or block exits or exit signage
• The Exhibit Service Contractor must place visqueen and masonite along the vehicle path to protect the carpet during load in/load out
• Once a vehicle is placed, visqueen is to remain under the vehicle as carpet protection
• Vehicles may not be relocated during show hours
• All exhibit vehicle keys must be in the possession of the Event Manager in case of emergency

Water fill/drain service is available and may be requested by completing the Water Drain/Fill form (Coming Soon!). There is a fee for this service.